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Frequently asked questions (FAQ)
- How does the system work ?
- What registration services does SharewareStatistics work with ?
- How can I hide from a visitor that he uses an advertising link to get to the site?
- With what visitors cannot the system trace their purchases ?
- What is the difference between the one-site and multisite versions of the system?
- How can I do not change the links for program downloading?
- Is the SharewareStatistics system installed on your site?
If you cannot find your question here, ask it on the technical support page.
QUESTION:
What registration services does SharewareStatistics work with ?
Answer:
ShareIt, RegNow, RegSoft, Swreg, SoftKey, Plimus, DigiBuy, eMetrix, Handango. If the registration service you work with is not on the list and you are ready to help us a little in adding it, contact us and we will enhance the system within a couple of days.
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QUESTION:
How can I hide from a visitor that he uses an advertising link to get to the site?
Answer:
By default, advertising links look like this http://www.site.com?adv=adv_name . There are three ways to conceal an advertising link:
- The name of the parameter for the system to register a visitor as coming due to an advertising campaign can be changed in the system settings. That is why you can change it into anything else, for example, into 'discount' and the advertsing link will look like this: http://www.site.com?discount=adv_name . It is hardly possible that a visitor will manually cut the parameter about the beginning of such an advertising campaign.
- Use the features of the Apache server, to be exact the mod_rewrite module. You configure redirecting visitors from an advertsing link of any type to the default advertsing link of the system. For example, a visitor is given a link looking like http://www.site.com/discount/adv_name that he or she is sure to click and then the Apache server will redirect him or her to http://www.site.com?adv=adv_name.
- Create a special page on your site and give links to it while running an advertising campaign. In this case the system will consider all the visitors that start viewing your site from this page as coming to the site due to the advertising campaign.
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QUESTION:
With what visitors cannot the system trace their purchases ?
Answer:
The system cannot trace the following categories of visitors:
- Visitors with disabled cookies. The system has a mechanism for tracing such visitors as well, but in some cases (inpedendent of the system) this mechanism can fail to work properly and the information related to such a visitor will be incorrect. But it is not worth worrying about this since the global statistics tells us that only 4-5% of visitors block cookies.
- Visitors that buy your program from an affiliate site - it is obvious since they give their own purchase link to the registration service.
- Visitors that reinstalled their operating systems between visiting your site for the first time and buying your program. In this case the system will process them the same way as in point 1. But still statistical data show that about 80-90% of visitors buy software during the first week without waiting till the trial period is over. This reduces the chances that they will have time to reinstall their systems.
- Visitors coming to your site from one computer and buying the program from another. For example, they can be home and office computers. But we will try to work out this problem as well. The idea of the solution is simple - using a special script to give the ditribution file for downloading and adding the user's ID to that file.
Everything depends on the type of the software you sell, but such visitors are not likely to exceed 15-20% all in all.
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QUESTION:
What is the difference between the one-site and multisite versions of the system?
Answer:
The description of differences between versions is here.
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QUESTION:
How can I do not change the links for program downloading?
Answer:
Use the opportunities of the .htaccess file. For example, you submitted such link for program downloading on archives: http://www.site.com/files/distr.exe. Now in order all the program downloadings made by this link would be saved in the SharewareStatistics system you need to rename the file distr.exe to progname.exe, create
the .htaccess file in the files folder and place the line:
Redirect /files/distr.exe http://www.site.com/cgi-bin/sws/go.pl?distr=http://www.site.com/files/progname.exe
in this file.
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QUESTION:
Is the SharewareStatistics system installed on your site?
Answer:
No,
the SharewareStatistics system is not installed on our site. You will install the system on your sites and therefore we have no the access to your statistical information.
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